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Information for Older People needing a Grant

Friends of the Elderly provide small grants (up to £500 for couples or £400 for in individuals) to older people who live in England and are on low incomes. You will need a referral agent who can apply on your behalf. More information available in the PDF below. 

Older people needing a grant PDF

Are you worried about paying monthly bills? 

Please find below a guide with useful contacts which may be of help. The guide contains information about how you may be eligible to reduce rate utility bills, broadband costs and free bus passes. 

Monthly Bills Handout PDF 

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National Databank 

If you are struggling to pay your bills you maybe entitled to 6 months free mobile data. 

More information available via the link below. 

Free Mobile Phone Data  

Free Toiletries and Sanitary Supplies 

Did you know that if you are struggling you can access free toiletries and sanitary supplies at your local library. Just ask a member of staff and they will give you a free bag, no questions asked. 

More information on what is included is available via the link below. 

FREE Toiletries and Sanitary Products 

SCOPE - Free Advice Helpline

The SCOPE helpline gives free advice on benefits, finance, social care, work, equipment and assistive technology and housing and home adaptions. 

The helpline is open Monday -Friday 9am - 6pm and Saturdays 10am - 6pm. 

The helpline is also open most bank holidays. 

Phone 0808 800 3333

e-mail helpline@scope.org.uk

Website - scope.org.uk/helpline

Free Helpline and Advice for Form Filling in

If you require help filling in forms for 

1. Pension Credit applications

2. Council Tax Reduction

3. Housing Benefit applications

4. Grant applications

5. Blue-Badge applications

Please phone the helpline number 0800 319 6789

Grants Available from Benevolent Funds 

British industry charities offer practical and financial help and can help people during illness or unemployment. For more details and the full list of industries by type please follow the link below- 

britianexplained.com

Shelroy Charitable Trust Fund 

The Shelroy Charitable Trust Fund considers appeals on behalf of individuals who live in Norfolk who are in evidenced cases of need, typically relating to disability or health condition.

This funding might be right for you if:

You are vulnerable on account of a disability or health condition.
You are seeking support for one-off costs, for example a piece of equipment to support care or mobility or essential items for a supported person moving into new unfurnished accommodation.

You are supported by a local (Norfolk-based) voluntary organisation who can confirm your circumstances and financial need and can apply for funding on your behalf. Please note: applications by statutory bodies are not accepted for this fund.

Unfortunately, there are a few things that can’t be funded. This funding is not right for you if you are seeking financial support:

Relating to general hardship/ low income, debt relief or repayment of loans.
For holidays/ respite breaks.

For more information please email the Norfolk Foundation 

e-mail grants@norfolkfoundation.com

Arnold Clark Community Fund

What is the Arnold Clark Community Fund?

The Arnold Clark Community Fund helps registered UK charities and community groups close to our branches build stronger communities across the UK. As part of our commitment to give back to the communities in which we operate, we believe that by caring for these communities today, we can help them create a better future.

Why the Arnold Clark Community Fund was launched?

In March 2021, we launched our first ever Community Fund to provide financial help to community groups and charities that had been significantly affected by the coronavirus pandemic.

Following on from this success, we established a Winter Edition of the fund, focusing on charities and community groups who help with poverty relief, food and toy banks, and housing and accommodation.

What is the Cost-of-Living Support?

With the rising cost of living, more people than ever before are facing severe challenges and financial hardship. Our Cost-of-Living Support fund is available to organisations whose work directly supports those most affected by the cost-of-living crisis, such as foodbanks, accommodation or poverty relief, and any other organisation which falls into our eligibility criteria.

Cost-of-Living Support eligibility criteria

Applications for the Arnold Clark Community Fund Cost-of-Living Support are only eligible if the organisation falls in one of the following categories: foodbank, accommodation, poverty relief and where people/communities in the UK are the primary and immediate focus of investment. Applications are also only eligible if they’re made by an organisation that are based/operates solely in the UK and are located within 50 miles of an Arnold Clark branch.

Please note: Although we want to help everyone, we are focused on ensuring funding is distributed equally (as far as possible). This means that if we have already provided funding to a significant amount of organisations in your area, this may impact upon your application.

Who can apply

Most organisations are eligible to apply, and we particularly welcome applications from smaller voluntary and community organisations who are working with those most affected and vulnerable to the increased cost of living. Please ensure you read and understand the below eligibility criteria before submitting an application.

We welcome applications from:

UK-registered charities
Local community groups
Social enterprises
Community interest companies
Groups of organisations that are community or voluntary-led.
Charitable incorporated organisations

We cannot accept applications from

Individuals
Sole traders
Organisations operating outside the UK, even if they are registered in the UK.
Organisations which generate profit for private distribution.
Schools, nurseries, colleges (unless this immediately impacts the wider community).
Organisations that do not have a business bank account in their name.

The Arnold Clark Community Fund will not fund projects relating to:

Organisations asking for funding for private gain.
Religious activity (unless this immediately impacts the wider community).
Benefiting an individual rather than the wider community.
Political activities
Grant-giving organisations.
Travel applications (can only be accepted if this is for day trips in local community).
Organisations applying to use the funding to pay for wages, loan repayments or to pay off debt.

More information available at www.arnoldclark.com/community-fund

Benefit Help and Support 

For help and support on council tax and housing benefit please contact the Benefits Team at NNDC. 

Phone 01263 516349 

Email benefits@north-norfolk.gov.uk 

Warm Home Grants

Homeowners and landlords can apply for a grant from the Norfolk Warm Home Consortium if your property has a low energy rating (EPC band E, F or G). Grants can be used to insulate your home. 

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More information can be found at www.norfolkwarmhomes.org.uk or email energy@north-norfolk.gov.uk 

Norfolk Assistance Scheme 

Norfolk County Council operate a Norfolk Assistance Scheme, whereby they can offer emergency financial help and support. 

More information is available at NAS. 

Healthcare Travel Costs Scheme

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or other primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme. 

Please visit the website below for more information

Website - www.nhs.uk/nhs-service/help-with-costs

Carers Support at acute Hospitals Norfolk 

Carer's passports are available for unpaid carers of any age who are willing to provide aspects of care while a patient is in hospital. 

A carer's passport is available on all adult in-patient wards at the discretion of the nurse in charge. A carer's passport gives the holder discounted meals and drinks in the café and free parking. 

Please speak to the Nurse in charge of the ward for more information. 

Reasonable Adjustments to Appointments

You can ask an organisation to make reasonable adjustments so you can use its services. Any changes you ask for have to be reasonable and you have to show you're at a substantial disadvantage compared with other people. Examples of reasonable adjustments; 

1. Changing the times when events happen

2. Changing the places where services are to be delivered

3. Arranging for an advocate to support you

4. Allowing more time for a face-to-face interview

5. Offering clear written information 

MIND offer a copy of a draft letter for such requests which may be of help. 

MIND Draft letter 

Tech Skills for Life 

Tech skills for Life is a partnership led by Norfolk County Council. They are working with NHS and volunteer groups to make sure everyone can use technology and access essential online services if they want to. They can offer training and free equipment where needed. 

To get in touch and see how they can help you please phone

01485 536420

The phone line is open Monday to Friday 9am - 5pm 

North Norfolk Support Hub 

The North Norfolk Support Hub is a partnership of organisations that work together to offer practical support, advice and guidance. E.g. Abuse and Exploitation, benefits, carer support, employment, financial advice, home adaptations and assistive technology, housing conditions, learning, local opportunities for leisure interests, long term health condition management, mental wellbeing, social isolation, substance misuse and wellbeing. 

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If you are aged 18 yrs or over please contact 01263 516353

or e-mail social.prescribing@north-norfolk.gov.uk 

Housing - NNDC

For help and advice regarding homelessness or social housing please contact the Housing Options Team at NNDC. 

Phone 01263 513 811

Email housing@north-norfolk.gov.uk 

NCC Help with Living Costs

Information on what help and support is available can be found by visiting the NCC website or by reading the leaflet below. 

www.norfolk.gov.uk/costofliving

Cost of living Leaflet 

 

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